Installation errors
If installation stops, find the SEVA-IN-… code on the screen.
If your code is not listed below, photograph the entire screen so the text is readable and contact support. You do not need to find the attempt number or logs separately.
Errors you can resolve yourself
| Code | What happened | What to do |
|---|---|---|
SEVA-IN-PLT-001 | USB booted in the wrong mode | Select UEFI boot |
SEVA-IN-PLT-002 | Secure Boot is enabled | Turn it off, accounting for BitLocker |
SEVA-IN-SEL-001 | No suitable drive was found | Check the drive connection |
SEVA-IN-NET-002 | No network connection | Check the cable or Wi-Fi |
SEVA-IN-NET-003 | Server address was not found | Check internet access or another network |
SEVA-IN-NET-004 | Download server could not be reached | Check internet access or another network |
SEVA-IN-NIC-002 | Secure Boot blocks networking | Turn it off, accounting for BitLocker |
SEVA-IN-NIC-003 | Wrong boot entry was selected | Choose the standard installer entry |
Open your code's page before restarting installation: the selected drive will be erased completely.