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Boot mode and drive selection

You can check these three errors yourself. Use the section below if you need help finding UEFI or Secure Boot settings.

Finding UEFI and Secure Boot settings​

Open the computer's boot settings (UEFI). The entry name and way to open the settings depend on the computer model; consult the manufacturer's instructions. Find Boot Mode / UEFI or Secure Boot, change the needed setting, save changes, and restart.

SEVA-IN-PLT-001 — USB drive did not boot in UEFI mode​

Before restarting: check the selected drive model and size. Installation will erase it completely.

  1. Enable UEFI boot in the computer settings. When starting the USB drive, select an entry beginning with UEFI, then start installation again.

If the step is unclear or the error returns: photograph the entire screen and contact support.

SEVA-IN-PLT-002 — Secure Boot is enabled​

If Windows uses BitLocker or Device Encryption, first save the recovery key and suspend protection. Then change Secure Boot.

Before restarting: check the selected drive model and size. Installation will erase it completely.

  1. Turn off Secure Boot in the computer settings, save the changes, and start installation again.

If the step is unclear or the error returns: photograph the entire screen and contact support.

SEVA-IN-SEL-001 — No suitable drive was found​

Before restarting: check the selected drive model and size. Installation will erase it completely.

  1. Check that the intended internal drive is connected and visible in the computer settings. Then start installation again.

If the step is unclear or the error returns: photograph the entire screen and contact support.

Contact support for this error​

Take a photo of the entire screen with readable text and contact support. Wait for their advice before starting installation again or changing the drive or drivers manually.